Terms of use

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These terms apply between you and Netstrada s.r.l. (“ProSit”, “we”) when you use the ProSit apps. They are short on purpose. Please read them.

1. What ProSit does, and what it doesn’t

2. Your account

3. Brezn

A Brezn is the unit ProSit sells. Three Brezn send one request — they are the right to put one introduction in front of one host, and nothing else.

Brezn you buy never expire. Brezn you get for free — when your account is created, when you verify your phone, or from a Prosit — are good for 10 days from the moment you receive them. After that a free Brezn is gone: it is not replaced and not extended. The app shows the date on every Brezn that has one.

Clips

4. Purchases

Brezn are sold as in-app purchases, in packs of 5, 10, 16 and 35 Brezn; the price of each pack is shown in the store’s purchase sheet before you confirm. Apple (App Store) or Google (Google Play) is the merchant of record for every purchase: they take the payment, show you the price and the terms of sale, handle any statutory right of withdrawal and decide on refunds, under their own terms. To ask for a refund, contact Apple or Google — see Support for how.

When a store refunds a purchase, the Brezn from it are taken back: any that are still unspent are removed, and any you have already spent become debt, which is worked off by the Brezn you get or buy next. While you are in debt you cannot send requests. Everything else — browsing, hosting and your account — keeps working, and the debt is never collected as money: it is only set off against Brezn you receive later. If a debt comes from a purchase you withdrew from under consumer law, and the law says you owe nothing for Brezn you had already used, write to us at hello@netstrada.it and we clear it.

5. Seat prices

6. How to behave

You agree not to:

At the tent, the tent’s house rules apply. Drink responsibly, and look after each other. If a host accepted you and you can no longer come, cancel in the app so the seat can go to someone else.

After the table, either of you may say in the app that you met, or that the other one wasn’t there — say only what is true. Agreement, or three days without an answer, settles it; disagreeing settles nothing and marks the request “disputed” instead, for either of you. A guest may say the host wasn’t there at most three times in 30 days. Scanning the code at the table settles things on the spot but has always been optional, and stays that way.

7. Reports, blocking and suspension

You can report any offer or person in the app. Reports are read by a person. We may remove offers, and suspend or close accounts, that break these terms or put other people at risk — where appropriate after hearing you, and immediately where safety requires it. Cancellations and no-shows — hosts’ as well as guests’ — are shown on your public profile.

8. Liability

ProSit provides a way for people to find each other; what happens between host and guest, including payment and the time at the table, is their responsibility; ProSit is not a party to it. For our own service we are liable under the applicable law. Nothing in these terms excludes or limits our liability for intent or gross negligence (Art. 1229 of the Italian Civil Code), for death or personal injury, or any other liability that cannot be excluded or limited under mandatory law, including the consumer protection law of the country where you live.

9. Ending

You can delete your account at any time in the app (Profile → Delete account) or by e-mail. We may end our agreement with you with reasonable notice, or immediately for a serious breach of these terms.

10. Changes, law and disputes